Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
7.7
Location
9.2
Service
8.2
Dining
8.2
Guest reviews
8.0/10
based on 6 reviews
8.4
8.4/10 based on 5181 reviews
William
United States,
May
2024
8.8/10
Wow! This place is a hidden gem, tucked away in a fantastic location with a vibrant atmosphere. The rooms are spotless and cozy, making me feel right at home. The service is top-notch, with staff who go above and beyond to make your stay memorable. However, the dining options left a bit to be desired as the cafe was a bit small for group gatherings. An excellent value for the price!
Rooms
9.0
I was pleasantly surprised by the cleanliness and comfort of the rooms.
Service
9.0
The staff here is so welcoming and helpful, making me feel truly valued as a guest.
Location
10.0
The location is a dream, close to everything you'd want to see and do in Vienna. Plus, bonus points for being right near Rathaus and the parking deck option for only €10 a day!
Dining
7.0
While the breakfast buffet was tasty, having limited seating for groups was a minor inconvenience.
Facilities
The hotel has everything you need for a comfortable stay, from cozy rooms to helpful staff.
Leo
United States,
April
2024
8.2/10
The hotel's location was excellent, making it easy to walk around or access public transportation. The rooms were a bit small, but well thought out with useful amenities like cupboards and hooks. The service was exceptional, with extremely helpful and friendly staff. The dining experience was of high quality, offering a tasty variety of dishes. The facilities were well-maintained and enjoyable overall.
Rooms
7.0
The rooms were a bit small and the shower had some issues, but they were cleverly designed with cupboards and hooks.
Service
9.0
The staff was extremely helpful and friendly, making the stay totally amazing.
Location
8.0
The hotel's location was great for walking or accessing public transportation, located in a nice old neighborhood with many nice restaurants.
Dining
9.0
The dining experience was excellent, with a large variety of delicious options to suit all tastes.
Facilities
8.0
The facilities were well-maintained and enjoyable during the stay.
Rick
United States,
March
2024
8.6/10
I absolutely loved my stay at this hotel! The location was superb, just a stone's throw away from the Christmas markets and a couple of underground stations. The rooms were simple but spacious, always kept warm, with all the essential amenities. The dining experience was top-notch with a variety of delicious options. The service was exceptional, with the staff always going above and beyond to assist me. The only downside was the lack of extra facilities like a pool or gym.
Rooms
8.0
The rooms were big, clean, and always nice and warm. They had all the basics I needed with twin beds, a small wardrobe, and a bathroom with a shower.
Service
9.0
The staff was extremely friendly, always paying close attention to everything and being very kind and helpful.
Location
10.0
The location was excellent, very close to the Rathaus underground station and within a short walk to popular destinations in Vienna's historical center. It was just outside the city's noise, making it a peaceful retreat.
Dining
9.0
The dining experience was awesome! The spread offered a delightful variety of cheeses, cereals, cakes, fruits, and more, making it better than most hotel breakfasts.
Facilities
7.0
The hotel lacked additional facilities like a pool or gym, which would have been a nice addition considering the price.
Adrian
United States,
March
2024
7.6/10
The hotel had spacious rooms with no alarms going off and a very hot temperature but still manageable. The service was a mix of amazing and accommodating experiences alongside some sullen staff taking frequent smoking breaks. The location was excellent, close to underground stations and with a tram stop nearby. The dining offered a lovely mix of options, and the facilities were very good overall.
Rooms
7.0
The rooms were spacious, with roomy bathroom and shower facilities. There was a shelf for wash bags, and the size was good, although it was very hot.
Service
6.0
The service was a mix of amazing and accommodating experiences, but some staff seemed sullen and spent time on smoking breaks. However, the overall service was satisfactory.
Location
9.0
The hotel was excellently located near underground stations and with easy access to transportation such as the tram stop. The proximity to Rathaus metro station and the Ringstrasse made the location absolutely convenient.
Dining
8.0
The dining experience offered a lovely mix of options, including cheese, meats, bread rolls, cakes, cereal, juice, and more. The selection was fantastic.
Facilities
8.0
The hotel facilities were very good overall, offering a comfortable stay for guests. The amenities were satisfactory, providing a pleasant experience.
Marie
United States,
February
2024
8.0/10
The hotel was just what I needed for a short stay involving all walking and no sitting about whiling away time in a hotel. The room was very hot, even after turning the radiator off, but it was nice and tidy and conveniently located opposite the lift.
Rooms
8.0
The room was exactly what I needed for my stay. It was tidy and conveniently located opposite the lift.
Service
7.0
The service was helpful, although some staff members seemed sullen and spent most of their time taking smoking breaks. However, there were kind and helpful staff members who communicated well in English.
Location
9.0
The location suited me perfectly, being only a 3-4 minute walk from the Rathaus Metro Station in Josefstadt, right next to the city center. It was ideal for my stay.
Dining
8.0
The dining experience was good with a generous selection of food and drink. It offered everything one can expect in a 3-star hotel.
Facilities
8.0
The hotel provided all the necessary facilities for a comfortable stay.
Eleanor
United States,
April
2023
8.2/10
The hotel is well-located in the city center, close to major sites and with good access to public transport. The rooms were standard and served their purpose, although a bit small, lacking a comfortable chair. The service was exceptional, the staff being incredibly kind and helpful, providing valuable information. The dining experience was satisfying, offering a simple but effective breakfast. Overall, a great value for money option with friendly service and a convenient location.
Rooms
7.0
The rooms were standard but served the needed purposes. They were clean and comfortable, although a bit tiny and lacked a comfortable chair.
Service
9.0
The service was outstanding, the staff being incredibly kind, friendly, and welcoming. They offered great information and went above and beyond to assist.
Location
9.0
The location was great, in the city center with easy access to public transport and proximity to major sites. Perfect for exploring the city and enjoying the convenience.
Dining
8.0
The dining experience was simple but effective, offering a satisfying breakfast with a variety of options that did the trick.
Facilities
8.0
The hotel provided good facilities, including parking space, dog-friendly accommodation, and a good breakfast spread.
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